About DIGITECH SERVICES PRO
About DIGITECH SERVICES PRO
DIGITECH SERVICES PRO specializes in customer relationship management, multilingual after-sales services and remote business development. Based in Ahossougbéta, Abomey-Calavi, Benin, our mission is to help companies improve their customer experience and grow their international business.
We work mainly with e-tailers, real estate agencies and companies offering digital products and services. Our team manages customer interactions via email, chat and telephone, making appointments, qualifying prospects and selling products and services.
Thanks to a team of experienced, multilingual teleconsultants with a neutral accent, we guarantee professional and efficient communication with your customers, whatever their country. Our aim is to boost customer satisfaction, improve customer loyalty and increase our partners' conversion rates.
At DIGITECH SERVICES PRO, we believe that the quality of customer relations is an essential lever for growth. That's why we put our expertise, rigor and sense of service at the heart of every assignment, to help companies achieve sustainable growth.
Our services
Comprehensive outsourcing solutions to boost your growth
Digital Marketing
Targeted digital marketing campaigns to increase your online visibility and generate qualified leads.
Customer Support
Professional management of inbound and outbound calls with bilingual and neutral-accented teleconsultants.
Sales & Telesales
High-performance sales teams to optimize your conversion rate and boost your sales.
Admin Support
Outsourced administrative support to optimize your internal operations and reduce your costs.
Business Management
Consulting and project management to steer your growth and structure your business operations.
Virtual Assistant
Qualified virtual assistants to manage your day-to-day tasks, leaving you free to concentrate on the essentials.
Testimonial
"Working with Chegoun was a pleasure. His ability to problem solve and work independently was a breath of fresh air. We will be working together in the near future "
"Very nice cooperation and I will hire this freelancer, if given the possibility. I would recommend for other projects."
Very good call center agent. I am open to offering him other opportunities.
They trust us
GlobalTrade Solutions Ltd
«We entrusted DIGITECH SERVICES PRO with the management of our outbound telephone prospecting campaigns to qualify leads and generate new sales appointments. Their team had to identify prospects' needs and present our services in a clear and convincing way.
The results were highly satisfactory, both in terms of professionalism and performance. The conversion rate improved, and the quality of the exchanges was excellent. We are still working with them today.»
NovaCare Distribution Group
«We outsourced our inbound customer service to DIGITECH SERVICES PRO to improve our call management and reduce waiting time. Their mission was to ensure a professional welcome, handle requests efficiently and boost customer satisfaction.
The experience has been very positive. The team is responsive, structured and results-oriented. The quality of the service provided corresponds perfectly to our expectations. We look forward to working with them in the future.»
Axis Digital Consulting
«We commissioned DIGITECH SERVICES PRO to carry out a sales follow-up campaign with hard-to-convince prospects. The aim was to reactivate opportunities and finalize pending sales.
The project went off without a hitch. The team demonstrated great interpersonal skills and a real capacity for persuasion. The performance achieved exceeded our initial forecasts. We are continuing to work with them on other operations.»
Why choose DIGITECH SERVICES PRO?
International presence
We operate worldwide with multilingual campaigns in English, French and German.
Accent Neutral
Our teleconsultants have a neutral accent and excellent interpersonal skills for optimal communication.
Secure frame
Operating within a secure legal framework to guarantee the compliance of all your campaigns.
Optimized ROI
Results-driven strategies to maximize your return on investment with every campaign.
Ready to Optimize Your Call Center?
Contact us today and discover how DIGITECH SERVICES PRO can transform your customer relationships. DIGITECH SERVICES PRO
Your strategic partner in telemarketing and customer relations
We support companies with high-performance international call center outsourcing solutions.
Inbound and outbound calls, sales prospecting, multi-channel customer support - we optimize your customer experience and maximize your conversion rates.
